400-690-3218 Free Trial En   中文

Acloudear: how to choose international CRM software and domestic CRM system?

Author:Acloudear , 2020-07-10 17:03   
With the changes of the times and the market, the core value of CRM has been upgraded to bring excellent experience to customers and provide new customer experience management to promote the growth of business and profit.

How can customer development be so difficult, business opportunity management is also a mess, sales battle efficiency is worrying, project turnover rate is really poor As the most important part of the supply chain, how to maintain the customer relationship? How can managers not be impatient if the profits of enterprises are greatly reduced if they are not well maintained? Set up CRM management system, which is already the standard configuration for all profit-making enterprises. About how to choose this standard configuration, I’m not worried about CRM system. If it’s not easy to use, what you want to change is also in a hurry. Don’t worry! Digital customer management expert acloudear: how to choose international CRM software and domestic CRM?

What is the core value of CRM?

In the minds of most enterprise managers, the core value of CRM is to attract and retain customers and increase market and profit. However, with the changes of the times and the market, the core value of CRM has been upgraded to bring excellent experience to customers and provide new customer experience management to promote the growth of business and profit. After understanding the core value: how to choose international CRM software and domestic CRM system?

International CRM software is the top configuration, while domestic CRM system is standard configuration?

When it comes to international CRM software, most managers tend to have the illusion of buying a car and regard it as the top configuration of CRM. However, the domestic CRM system is more economical and affordable, which can be regarded as the standard configuration. Is that really right? In fact, it has entered a kind of tagging misunderstanding.

The domestic CRM system mainly aims at the actual management needs of enterprises and the level of informatization. It is relatively cheap and easy for enterprises to accept. The international CRM software, based on the value concept of “customer experience management in the new era”, is based on the open and agile digital platform operation, providing a comprehensive and interconnected solution for the demands of enterprises at all stages. Help enterprises to create differentiated advantages, promote business growth and provide excellent customer experience to win the experience economy era. In fact, international CRM software is more professional and comprehensive, flexible enough to choose from single to comprehensive combination solutions of marketing, sales and data.

Taking international CRM software as an example

Acloudear, an expert in digital transformation of international CRM software, demonstrated SAP C / 4 Hana solution in detail in his white paper on digital transformation of cross border operation of overseas enterprises – acloudear. It includes service cloud, sales cloud, e-commerce cloud, marketing cloud and customer data cloud, providing comprehensive accommodation for enterprises at all stages.

International CRM software 1

In contrast, many domestic CRM system brands have a relatively strong point. Those born with financial software pay more attention to finance. CRM software is not its strong point. Although there are single product functions that can meet the needs of enterprise customer management, although it can help marketing management and customer relationship management to a certain extent, in the new era of paying more attention to customer experience, it puts forward higher water for CRM management Enterprises that meet the requirements as well as those going out to sea seem to be weak.

SAP CRM software local solution presentation

Above, we have a look at the overall solutions of five CRM clouds of SAP C / 4 Hana, the international CRM software. Next, we will look at the advantages of some of the solutions. For example, customer service in the supply chain, SAP represented by international CRM software can realize end-to-end intelligent service experience, which is beyond the reach of domestic CRM.

International CRM software 2

Whether it is marketing management or enterprise compliance, the international CRM software represented by SAP pays more attention to following the international management mode, taking into account the demands of globalization and localization to help enterprises bring excellent experience to customers.

International CRM software 3

Of course, SAP also brings gdpr compliance one-stop solution for enterprises in the customer data cloud, which has become an important guarantee for enterprises to speed up the sea and develop continuously.

International CRM software 4

In fact, no matter whether they go abroad or not, they must comply with the challenges of the new customer experience management era, and always stay ahead in their own field. It is not only an open and open platform for the marketing and supply of the whole enterprise, but also an open platform for the marketing and supply of the whole enterprise. This is a business strategy that integrates methodology with software and technology.

The above is just a detailed demonstration of SAP C4 Hana as the solution of international CRM software, which has shown extraordinary strength. At this moment, perhaps the enterprise managers for their own choice should have their own answer.

We want to explore how CRM can enable enterprises to operate excellently,
You can search and download the white paper acloudear on the digital transformation of cross border operation of offshore enterprises,
The management masters behind the Fortune 500 provide you with comprehensive CRM solutions.

This article "Acloudear: how to choose international CRM software and domestic CRM system?" by AcloudEAR. We focus on business applications such as cloud ERP.

Scanning QR code for more information


Recommended

04
2020-02
How to evaluate the supply chain management level of enterprises
Tagore once said, “it’s easy to talk if you don’t want to speak the complete truth.” Therefore, it is a very prudent thing to evaluate others or enterprises. Of course, this also applies to the topic we are discussing today: evaluating the level of enterprise supply chain management. The development of any thing has its objective laws and characteristics of environmental factors, which ultimately forms today’s model or appearance. Therefore, the current supply chain management level of enterprises is the result of yesterday’s continuous accumulation. […]

16
2020-01
Why are all ERP systems of listed group companies sap?
Looking at the global scale enterprises, we find an interesting phenomenon: most of the world’s top 500 enterprises choose SAP ERP system, while the following listed companies almost choose SAP ERP system one-sided in the choice of ERP system. As the “master of management behind the world’s top 500”, sap, the world’s software giant, has such great charm? With the development of globalization, large enterprises are bound to use new technology to support their business operation and complete their own deepening reform. According to incomplete […]

15
2020-01
Which cloud ERP do small and medium-sized enterprises usually choose?
China has the largest and most dynamic group of small and medium-sized enterprises, which has grown rapidly in the past decades. With the rapid development of small and medium-sized enterprises, their demand for information technology is increasingly strong, especially driven by new technology, the demand for digital transformation of small and medium-sized enterprises has become overwhelming. Digital transformation is not only an important factor driving the change of business model of small and medium-sized enterprises, but also an important technology influencing the purchase decision-making process […]

15
2020-01
The ranking of cloud ERP, this one is enough!
When the digital wave sweeping the world, new technology and new revolution continue to boost the rapid development of the economy, when the scale of the trillion level digital economy is emerging, where is the future strategic planning of the enterprise? Almost all of the world’s top 500 enterprises go to the cloud for the first time. When the introduction of cloud ERP digitalization drives the transformation of enterprises and achieves remarkable results, what will be the future of listed, group companies and massive small […]

27
2019-04
AcloudEAR Joins SAP Cloud in World Internet of Things Expo. See you at A3 Pavilion
With the rise of the Internet of Things, as the only cloud platinum partner of cloud computing giant SAP China, AcloudEAR is actively using the world Internet of Things platform to vigorously promote the application of SAP Internet of Things to the manufacturing field and expand the influence of SAP Internet of Things brand. On September 10, 2017, AcloudEAR from Shanghai will join hands with SAP to attend the 2017 World Internet of Things Expo. Team members from the headquarters will come to Wuxi in […]

27
2019-04
Accelerated “dual engine” in SAP China market: cloud computing x digital transformation
▲ Mr. Li Qiang, Senior Vice President of SAP Global and General Manager of SAP China, giving a keynote speech On January 18, 2018, the “2018 SAP Greater China Partner Summit” was successfully held at the mangrove resort hotel next to the beautiful Sanya Haitang Bay. More than 80 SAP partners participated in this summit, which brought together a lot of industry leaders. With enthusiasm and expectations, everyone shared the beautiful blueprint of “Smart Cloud, Connected Innovation” in SAP. Mr. Li Qiang, SAP Global Senior […]

400-690-3218

Free Trial

Online Service

司享网络