Privacy Policy

ACLOUDEAR Privacy Policy
Who is the Data Controller?

The companies of the Shanghai Acloudear Info. Tech.Co.,Ltd (hereinafter "ACLOUDEAR ")are responsible for the processing of personal data and respect the current legislation on personal data protection, the privacy of users and the secrecy and security of personal data, in accordance with the provisions of Organic Law 3/2018,  of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights  (LOPD-GDD)  and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of  personal data (RGPD).

ACLOUDEAR has taken all necessary technical and organizational measures to ensure the confidentiality,  integrity,  availability,  and resilience of the personal data  in its custody.

If the data subject needs to contact the data controller,  He/she may contact the Acloudear’s head office:

       Company: Shanghai Acloudear Info. Tech.Co.,Ltd        Address: Room 2302.Shanghai SK Building ,No.149 Youcheng Road,                         PuDong New District ,Shanghai 200126,China        E-Mail:

Data collected by ACLOUDEAR

The data that ACLOUDEAR collects as part of the normal activity of our company will be the minimum necessary to carry out the processing, collected exclusively for the determined,  explicit and legitimate purposes,  which will not be further processed in a manner incompatible with those purposes, ensuring at all times the protection and improvement  of the experience of all the people with whom we interact (representatives and employees of customers, potential customers, suppliers, collaborators, other companies and organizations, public administration and business partners,   our employees, candidates and future employees,   visitors to our facilities or portals,  and  ultimately all the people with whom we may interact),mainly  pursues the following objectives:

Notwithstanding the foregoing,   the personal data of data subjects may be transferred between ACLOUDEAR and associated companies that have signed personal data transfer agreements.

What is the legal basis for processing the data?

Where you contact us with questions or requests for information,   we will do so based on your consent to voluntarily initiate such communication and your legitimate interest in responding to the queries raised.

If the data is necessary to maintain the contractual relationship that we may have, the legal basis will be the fulfilment of said contractual relationship, in accordance with the provisions of article 6.1 b) of the GDPR.

Finally, and in the case of sending electronic communications or information on promotions or commercial information of any kind,  it will be the legitimate interest in pursuing "business to business" relations,  as established in article 19 of the LOPD-GDD and article 6.1 f) of the RGPD.

How do we collect data?

The main data collection channels used by ACLOUDEAR are:

How long do we keep the data?

We will only keep your data for the duration of the contractual relationship, or as long as they are necessary to respond to the queries raised or in the case of commercial communications, until you tell us that you no longer wish to receive them, and thereafter we will only keep them duly blocked in order to comply with the legal obligations that apply to us.

Exercising the rights of the holders

Any data subject is entitled to exercise the following rights,  under the terms and to the extent permitted by the applicable data protection regulations:

Likewise,  the persons concerned may withdraw their consent to the processing of their data, in the cases provided for in the applicable regulations.


In order to exercise their rights, interested parties must make an express request, enclosing a copy of their ID card, by the following means:

E-mail to, indicating in the subject line "request for the right to personal data".



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